At this year's Spaces Summit, I presented a talk onStreamlit: a new web application framework in Python, which is perfect for making data science demos.
About the talk
As Data Scientists, we often need to quickly prototype ideas and showcase those...
Creating a paradigm shift for bol.com marketing attribution
This year at Spaces Summit, the bol. com annual internal IT conference, I presented a talk about the work our team, Team SmartAds, has been doing in creating a new marketing attribution truth for our platform.
About the talk
How do we verify that we are using our marketing budget effectively?As bol.
Spaces Summit is our annual internal bol. com conference for IT, by IT, and friends: Two fun days of inspiration, knowledge sharing, bragging, and community. This year we had our first digital version of the summit.
Improve the customer journey with Intent Recognition and Conversational Analytics
In this episode, we talk with Daniel and Emiel, software engineer and product owner in the customer support domain. In this domain, the focus is to help our customers in the best way possible. But what if we can prevent the customer to feel the need to contact bol.
In this post, I will explain how bol. com is going to interpret what the user says using Machine Learning and Natural Language Processing.
Historically we have been doing that in multiple ways: by informing the customer on our website, in our app, in our email communication, using our chatbot Billie and in our call center.