Culture

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How we deal with the unexpected

“It didn’t look like a big issue at that moment”. Everybody in the room listened to what the Engineer on Duty (EoD) had to tell about the first moments what, later on, turned out to be a partly outage of the webshop in peak season. It’s Monday morning 10.

How we deal with the unexpected

Stop Smashing your Keyboard! Zoom out! Think!

TL;DR: this article discusses in detail my presentation at Spaces Summit 2018. I talked about the need to stop smashing our keyboards and "blindly" focus on "high-speed", and start thinking about what we are doing, why and how we are doing it. By "zooming out and thinking" we take architecture and design into consideration.

Stop Smashing your Keyboard! Zoom out! Think!