Catia de Jesus Silva

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Forecasting demand at bol.com during the COVID-19 pandemic

The COVID-19 pandemic has affected millions of people around the world and in very different ways. While governments and health organisations seek to find solutions to this global humanitarian crisis, online retailers have been put to the test of how well they can serve their customers’ needs during these challenging times. Being part of bol.com’s Forecasting Team brought these challenges closer to home, and not only because of the working from home situation.

Forecasting demand at bol.com during the COVID-19 pandemic