UX Research during COVID-19

    Koen Olijve, on 9-07-2020
    Category: UX

    Or: Everybody is a remote UX Researcher   In our previous post we talked about how ‘Everybody is a UX Researcher’ and we believe that involving all stakeholders and letting them talk to our users is vital for a good product development.  Then corona happened, but we wouldn’t let a global pandemic bring us down. In this post we will describe how bol.com handles UX research during the time where meeting in–person is not an option. Limited resources give you an opportunity to be creative.    Remote Usability research  We love to geting our user’s feedback; with a quick guerrilla test, full scale usability test,…

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    Everybody is a UX Researcher

    Marieke Linssen, on 5-02-2020
    Category: Blog, Interaction Design, Interaction Design, UX

    You are a UX researcher, and you are a UX researcher… Everybody is a UX researcher! That’s kind of our approach to user centered design at bol.com. Does it make the whole process more customer minded? Definitely. Does that improve research quality? Maybe not. Is it scary? Sometimes, but pizza’s and buddies help. And in our experience, it’s worth every bit of effort. We hosted the UX Insight’s meetup at our office in Utrecht in January. We started with food, followed by a presentation and finished off the evening with…

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    SWAPs: From monolith to small web applications

    Elinor Bakker, on 19-06-2018
    Category: Architecture, UX, Development

    Web applications usually start small and loveable, but gradually become larger and larger as more people work on them and front-end technologies move on. If you’re not careful they can potentially end up as the one thing no-one wants to touch anymore and cause a lot of frustrations for agile teams and business innovators alike.

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    Ladies that UX Utrecht take over bol.com

    Thatiana, on 29-03-2017
    Category: UX, Development

    Last Wednesday we had an inspiring evening at bol.com. We held Ladies that UX Utrecht meetup as part of our bol.com campaign Women in Tech*. Ladies that UX Utrecht is an existing group that brings together women that have passion for User Experience Design, tech and digital, positively promoting and teaching each other. They gladly brought two uplifting presentations to the 45 people in the audience. Before it everybody enjoyed a nice dinner and got prepared for what was coming after.

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    Bol.com launches beta environment

    Daan Giesen, on 16-03-2017
    Category: Blog, UX, Development

    Bol.com starts an online test environment called beta.bol.com. It is a way to test and experiment quickly with new (technical) ideas and concepts in order to improve the shopping experience of the customer. This new environment is opened in order to speed up the innovation process from idea to realization, and fills up the gap between user research (N = 1) and A/B testing (N = >100k).

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