Data

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Navigating the Future: An Overview of Forecasting at bol

In today's fast-paced business landscape, accurate forecasting is crucial for informed decision-making. In this article, we'll take a high-level view of forecasting at bol, shedding light on the intricacies of our approach. Join us as we explain how we, as Team Forecasting, streamline the decision making process for various business teams. In particular, we will explain how we subdivided our team based on the aggregation level of the forecasts that we are working on.

Navigating the Future: An Overview of Forecasting at bol

Product Catalog Hackathon with Ai Recap

In the beginning of August, data science teams at bol.com came together for a dynamic two-day datathon. Collaborating with different teams from different disciplines, their mission was to re-imagine how we discover similar products. This innovative approach involved combining the insights of text (titles/descriptions) and images. To achieve this, they converted both text and image data into vectors and then find similar products by for example using a Faiss index and other.

Product Catalog Hackathon with Ai Recap

When is our SRE team successful?

At bol.com we believe Site Reliability Engineering (SRE) is the best way to balance product innovation and reliability. In essence it’s a particular set of standards, tools and practices that govern how you balance Dev and Ops in a DevOps software engineering team. But when should SRE teams be happy?

When is our SRE team successful?

Forecasting demand at bol.com during the COVID-19 pandemic

The COVID-19 pandemic has affected millions of people around the world and in very different ways. While governments and health organisations seek to find solutions to this global humanitarian crisis, online retailers have been put to the test of how well they can serve their customers’ needs during these challenging times. Being part of bol.com’s Forecasting Team brought these challenges closer to home, and not only because of the working from home situation.

Forecasting demand at bol.com during the COVID-19 pandemic

Data Science at bol.com - video series

In a series of videos, we would like to showcase how Data Science is helping us at bol, our partners, and our customers. Hear the way the DS craft is utilized within the company in various parts of the company by the corresponding product teams/owner themselves! They know best the impact and the improvements of incorporating the discipline in their own products.

Data Science at bol.com - video series

Making Machines Understand You

In this post, I will explain how bol. com is going to interpret what the user says using Machine Learning and Natural Language Processing. Historically we have been doing that in multiple ways: by informing the customer on our website, in our app, in our email communication, using our chatbot Billie and in our call center.

Making Machines Understand You